Shipping and Box Pricing/Pallet Program

  • Freight Forwarding: Call for pricing. If you want us to receive pallets from manufacturers to be freight-forwarded to Amazon, we can do so. We’ll receive, and visually inspect the outside of boxes for visible damage that is seeable to the outside of the box, put on outside labeling, and store them until we receive freight forwarding labels via email. This is based on Amazon labeling you’re individual items for you, not us.
  • Pallet Sorting: An additional $55 per pallet on top of our regular freight forwarding pricing (if a pallet we receive has mixed items in cases) or $0.50 per unit additional prep fee for mixed boxes/onesie.
  • We can ship directly to you.
  • We can also freight forward your individual shipping boxes. Call for pricing. We’ll receive, visually Inspect the outside of the package for damage then put the outside shipping label on the box that you provide and ship them to Amazon on your behalf.

Boxes:

11″  Cube box with bubble protective dunnage$2.45
13″ Cube box with bubble protective dunnage$3.20
15″ Cube box with bubble protective dunnage$4.05
17″  Cube box with bubble protective dunnage$4.50
 19″ Cube box with bubble protective dunnage$5.25
 21″ Cube box with bubble protective dunnage$6.25
25″ Cube  box with bubble protective dunnage$7.25

Additional Information:

  • ****Items that can not fit in a 25″ cube box will be charged custom pricing****
  • We ship goods in our own brand-new boxes only.
  • We are not able to give you an estimate on how many boxes we will have to use until we process your order

Inbound Shipping

We do not accept any COD shipments all shipments are to be prepaid by the shipper (Duty and Taxes/Freight)Etc. Any boxes that come into the warehouse not on pallets from freight containers or truckloads will be charged $1.00 per box to unload.

Important Process Information

  • If the product is not entered into our software before it has to be processed and we have to end up putting it into manual storage additional fees will apply.
  • We will hold items for up to 7 days on our prepping floor to help you get to the 30-count minimum Discounted Pricing.  After 7 days your items will need to go into our storage program at the rates stated above or be charged $1.80 a cubic foot per 30 days for the remaining product on the prepping floor.
  • Also if the product is sent to our warehouse before it is entered into our software and we have to give you a complete manual inventory there will be an additional cost of $0.50 per unit. This price is in addition to the standard processing or returns item fees. If it is entered into our software before we receive it there will be no additional inventory fee added to existing charges.

Storage

Warehouse Storage/eCommerce  Setup fee.   One-time charge. $189.00

Don’t have a place to store your items? No problem – hold your items in our 10,000 sq ft warehouse. Only $0.70 per cubic foot per month, with NO additional long-term storage fees.  ****Important notice ****   If you miss three consecutive months without paying your storage fees, they then will double to $1.40 per cubic foot per month until paid in full.  There is a $25 processing fee for declined payments that we have to reprocess. Minimum quantity 3 units of each Item or per SKU  Learn more about our storage service and requirements.

  • $2.15 Pick and Pack fee per unit for all small products under 16″ in length going from storage back to an Amazon warehouse shipment or eCommerce customer.
  • $4.50 Pick and Pack fee per unit or case over 17″ to 28″ in length.
  • $5.75 Pick and Pack cost per unit or case over 29″ to 40″ in length.
  • $10.00 Pick and Pack fee for items 41″ to 72″ in length. 

Merchandise Returns

  • If there is a request to return merchandise back to a supplier additional fees will apply. Please keep in mind that if we receive any damaged product, we will take pictures of the product upon request for you to get credit from your supplier at  $1.00 per image. We will not accept products that are leaking due to possible health risks. Most suppliers have a limited time window for you to return the item back to them. For this reason, we have a seven-day policy from the time we receive your damaged item to be able to get it back to your supplier or dispose of it if need be.
    •  Re-Processing Orders: If an order has been completed per your instructions and we have to re-process it due to errors on your part, additional fees will apply.
    • Returns Back to Seller/ Supplier/Store:
      • Scenario 1: If we provide the service and return the shipping label, there is a one-time fee of $2.00 per package plus any dunnage and boxes we use.
      • Scenario 2: If we provide the service and you provide the return shipping label, there is a one-time fee of $1.25 per package plus any dunnage and boxes we use.
      • If any product comes back to us as a return and you are our client, we will charge you $2.50 per unit to receive, inspect, and label if necessary. any bagging, bubbling, or bundling will be an extra fee. If you are not our client, receiving, inspecting, and labeling will cost $4.00 per unit if necessary, any bagging, bubbling, or bundling will be an extra fee.
  • Disposal Fee: $1.00 a unit or large item $2.00 a unit for any customer returns you would like for us to throw away or a long-term storage fee for items that have not been paid for at least six months. 

Items We Do Not Process

  • Meltable inventory stored or arriving at our fulfillment center from April 15 to October 15 is not accepted. (We are not a climate-controlled facility )
  • Bulk Jewelry (mixed boxes)
  • Anything that requires us to assemble before processing.
  • Used items other than textbooks.
  • Liquidation Clothing with no tags to identify what it is.

Items We Process

*Must have a minimum of 3 of the same UPCs. See below under Additional Fees That May Apply and ship related for additional charges.

  • New Toys
  • Jewelry that is not mixed together in a box minimum of 3 units per SKU
  • Retail Arbitrage
  • Online merchandise from any online source
  • Any new items from any category
  • Books and textbooks. “We do not grade used books”. Minimum 3 books per title
  • Private label
  • Wholesale
  • New Clothing with tags Min 3 per SKU.
  • Bundles/Multipacks 
  • Poly Bagging
  • Glass
  • Bubbling items
  • Brand New Items From Amazon Customer Returns/ E-Commerce Returns
  • New Shoes with Tags or identifiers
  • Meltable products are ONLY accepted from October 16 to April 14

Additional Fees That May Apply

  • Removing/Relabeling any product for $0.95 a unit
  • If you require documentation in spreadsheet form for returns it will be $0.50 per line
  • Call for pricing on processing any oversize items
  • Expiration Label if needed: $0.10 a label
  • Suffocation Label if needed: $0.10 cents a label
  • There is a $0.20 extra charge per unit for any product that comes in with multiple different items in the package. Example: 5 or 6 different colors or mixed items.
  • We charge $1.00 per document, invoice, packing slip, etc if needed.
  •   Extra Labels to cover up more than one UPC $0.10 a sticker
    • Sticker removal of items that are visible: $0.40/sticker
    • Private Label/Branding: $0.20 per card/insert or $0.20 per custom brand label
    • Pictures: We can provide pictures of the damaged products at $1.00 for each picture taken. We can take sample-only pictures to verify merchandise for a fee. (**These cannot be used as professional product listing pictures**)
    • Weights/Dimensions: We can provide weights and dimensions of products for a fee. Typically your supplier can provide this information for you.
  • Disposal Fee: $1.00 a unit or large item $2.00 a unit for any customer returns you would like for us to throw away or a long-term storage fee for items that have not been paid for at least six months. 
  • Please call for pricing on any oversize items.

Exception Products

  • Jewelry:   $1.90. Standard Processing included receiving, inspecting, Labeling, and bagging.
  • Shoes: $2.85 per pair Standard Processing included receiving, inspecting for correct shoe size, color, and correct tag, labeling, and standard bag, and .70 cents for bags up to 18″ x 24″  Bag. Bag: (has required suffocation label and is used where Amazon guidelines require it
  • Books: $1.90. Standard Processing included receiving, inspecting, and Labeling for used textbooks or new books.

Bubble Wrapping Products

$2.15 a unit to receive, visually inspect, label, and wrap plus $0.40 per foot of bubble used. Important: Any product that goes into our ready-ship program that is bubbled and stays in our storage area for more than 5 months will need to re-bubble and charge accordingly. This is to maintain the effectiveness of the bubble wrap. Most bubble wraps will lose their firmness over time. Our boxes are an additional required fee. Please check below for additional pricing that may be needed depending on the service we provide.